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DPDP Act Compliance
DPDP Act compliance consulting
The Digital Personal Data Protection Act, 2023 changes how every organisation collects, uses, shares and deletes personal data. Lenders hold more personal data than most — KYC records, bank statements, bureau reports, income documents — so the stakes are higher.
We make compliance practical: we map where personal data actually flows, close the gaps, and build processes your teams will follow every day — aligned with the RBI frameworks you already run. Our own lending software is designed to the same standard.
What we do
How we help
Data mapping & inventory
Where personal data is collected, stored, shared and processed — across branches, systems, vendors and partners.
Gap assessment
Your current practices measured against the Act, with a prioritised remediation plan.
Consent & notices
Clear notices and consent flows for onboarding, digital lending journeys and marketing.
Data principal rights
Processes for access, correction, erasure and grievance requests — with owners and timelines.
Breach readiness
Incident response plan, breach notification workflow and practice drills.
Vendors & processors
Contracts and controls for collection agencies, lending partners, cloud and IT vendors.
Why Encreativ
Experience you can rely on
15+ years
Practical experience inside the sectors we advise, not just around them.
Senior-led
A senior consultant leads your engagement from the first meeting to delivery.
Customised
Every solution is designed for your organisation — never a standard template.
FAQ
Frequently asked questions
Does the DPDP Act apply to NBFCs and co-operative banks?
Yes. The Act applies to organisations that process digital personal data in India — including NBFCs, banks and co-operative banks — alongside their existing RBI obligations.
Where should we start?
With a data map and a gap assessment. Together they show what personal data you hold, where it goes, and what needs to change first.
How does DPDP fit with RBI requirements?
Many controls overlap — KYC, outsourcing, IT and cyber security, record keeping. We align DPDP compliance with your existing RBI frameworks so you do not run two parallel programmes.
Are your own products DPDP compliant?
Our products are designed for DPDP compliance: data stays on your infrastructure and in India, access is role-based and logged, and AI processing involves no training on your data and no retention by the AI service.
Other sectors
More consulting services
Discuss your requirement
Tell us about your organisation and what you need. A senior consultant will reply personally, in confidence.